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Zipper broke after 4 months of usage
Date : 2017-09-06
Name : WT Lau (wenbladir@gmail.com)
Hits : 15

Dear customer service team


I purchased a lapalette backpack on April 1st 2017 and now the zipper is completely broken so both size couldn't be closed. 


Please let me know what are my solutions as I do not live in Korea.

Comments List
beaucre
Dear customer,

Because you ordered it in off-line store, we cannot provide any service to you..
In addition, the period is too long time ago.

I do apologize for the issue..


Sincerely
Thank you

List of posts
No.
Content
Name
Date
Hits
48
"fontcolorredbKIMYOUJUNGbfontTRUDYSHOPPERBAGBP7XS649&qu...
Sang Eun Seo
2017-09-17
1
47
Place order (1)
Mary Grace Rico
2017-09-11
2
46
tracking number (1)
letian jiang
2017-09-09
2
45
WT Lau
2017-09-06
15
44
Delivery (1)
June Leong
2017-08-04
0
43
Doreen Teo
2017-07-12
48
42
Lee Fui Tze
2017-07-07
29
41
Tracking number (1)
Wei chi Chin
2017-06-29
1
40
"fontcolorredbKIMYOUJUNGbfontTAYLORBOXBAGBC7XA308"... (1)
Grace Piong
2017-06-25
1
39
Delivery (1)
Wei chi Chin
2017-06-22
2
38
jiazhen mao
2017-06-16
70
37
Order Status_Urgent (1)
Kho Chen Hong
2017-06-07
3
36
Jessy Loh
2017-05-31
68
35
Yuqing Tu
2017-05-28
73
34
Can I return the goods before processing? (2)
Yuqing Tu
2017-05-28
6
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