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Zipper broke after 4 months of usage
Date : 2017-09-06
Name : WT Lau (wenbladir@gmail.com)
Hits : 124

Dear customer service team


I purchased a lapalette backpack on April 1st 2017 and now the zipper is completely broken so both size couldn't be closed. 


Please let me know what are my solutions as I do not live in Korea.

Comments List
beaucre
Dear customer,

Because you ordered it in off-line store, we cannot provide any service to you..
In addition, the period is too long time ago.

I do apologize for the issue..


Sincerely
Thank you

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